Platform - DocLens.ai

Doclens

Powered by advanced Generative Artificial Intelligence (Gen AI), Insurance Domain Knowledge, Natural Language Processing (NLP), and Large Language Models (LLMs), our cutting-edge platform empowers lawyers, claim professionals, underwriters, paralegals, and legal teams in insurance companies to save valuable time and enhance their efficiency.

Our mission is to transform the tedious task of sifting through mountains of legal documents into a streamlined, intelligent process. We are making search and summary easy, helpful, harmless and responsible in insurance documents.

Key Capabilities

Domain AI

Agentic AI: DocLens.AI utilizes a Agentic workflow to orchestrate a combination of internal and external API driven tools to provide more accurate and complete answers.

Conversational Chat interface: DocLens.AI provides a conversation chat interface to provide an interactive risk assessment question answers for claim files and documents.

Comprehensive Legal Document AI: From document classification and summarization to advanced text search, our platform leverages state-of-the-art NLP techniques to streamline your legal document review process.

Legal Question Answering: DocLens.ai’s system can accurately extract crucial information and insights from legal documents, such as identifying key risk characteristics in insurance claims.

Combining Multiple Disciplines: Our Domain Layer combines multiple disciplines of insurance risk management, insurance claims and healthcare and we bring appropriate technology to build in the layers.

Tailoring Technology to Business Questions: We start with the business problem and then add multiple layers of models to improve accuracy. We do not use LLMs as a hammer looking for the nail.

General Purpose AI

Intelligent Document Search and Conversational Interaction: Instead of endless scrolling and manual searches, our Retrieval Augmented Generation (RAG) technology allows you to search through thousands of documents in seconds, and engage in natural language conversations to find the information you need.

Document Summarization: Leveraging the expertise of our in-house legal professionals, our AI-generated summarization capabilities provide concise, yet comprehensive overviews of insurance documents, allowing you to quickly grasp the key points and implications.

Entity Recognition: We use advanced trained NER models to identify legally relevant entities, such as venues in claims files, empowering you to quickly pinpoint critical details.

In-Context Learning, Prompt Engineering towards Fine-Tuned Models: We’ve mastered the art of optimizing model inputs, ensuring our AI generates the most accurate and contextually relevant outputs for your specific legal needs.

Curated Data

Our platform integrates with a comprehensive 3rd party repository of court data, driving the consistent application of insights and risk mitigation strategies while benchmarking against data and industry standards to further enhance our risk engine and empower your decision-making.

Recommendation Engine

Our platform enables claims professionals to leverage years of insurance industry experience and AI extracted risk levels to execute on automatically generated next best action recommendations.

Compliance

Secure and Compliant Infrastructure: Safeguarding your sensitive data is our top priority. Our dedicated, isolated cloud environment is designed to meet the stringent security and compliance requirements of the legal industry. We are SOC-2 certified thus independently validating our adherence to robust information security practices providing security, privacy, availability, confidentiality, and data processing integrity.